Terms of use

Term of using the service of SimXchanger

This Agreement sets forth the terms and conditions which SimXchanger will provide to all members of simxchanger. This Agreement is the right and obligation of members to use the services of SimXchanger.

1.0 General Provisions:
Before using any of our services, you agree to these terms and conditions and guarantee to be bound by it.

2.0 Definitions:
In this term, many phrases will be used to address us and you. Definitions "We" "Us" or "Provider" or " and her Web Sites" "You" "Your" "Client" "Customer" or "Member."

3.0 Disclaimer of Warranty:
The internet is a very complex place. Sometimes, things may not go as expected. We do not give any guarantee or warranty for any service provided. However, we try our best to provide you with a better service at the shortest time possible. Anything you do on the internet is at your own risk and we’ll not be directly or indirectly responsible for any loss or unpleasant situations that might arise.

4.0 Processing Time and Notifications:
We try our best to process all orders same day or within 24hrs. However, for some reasons like scarcity, demand higher than supply, availability, and so many others, orders maybe be delayed. You agree to be patient and not use any kind of threat or abusive words on any of our staff or representative.

5.0 Payment Instructions Violation:
We have the right to delay a BUY/SELL order for a period of 72 hours if client donot follow the necessary procedures. You agree to follow the instructions when transacting with us.

6.0 Your Account Security:
You are totally responsible for the security of your account. Account compromising is common and we neither have access nor a way of accessing your account.

7.0 Information Authentication:
We will try our best to give out correct information and to also work with the information you provide us correctly. We will not be responsible for funding or working with wrong account details or information provided by you. We will not also be responsible for any information wrongly displayed on any of our websites.

8.0 Refund Policy:
For any reason you need to demand for refund, this must be done in writing either electronic or physical. If the need for a refund is caused by us or we consider it necessary, refund will be made within One (1) business day. We do hope you enjoy our service and refer others to us.